When it comes to health care in Northwest Arkansas, patients are well taken care of.
The three biggest hospitals — Mercy Northwest Arkansas, Northwest Medical Center and Washington Regional Medical Center — cast a wide shadow, but there are other hospitals in the area that do an outstanding job as well.
Each hospital has a claim to fame and an unique story to share, and that is reflected here.
Mercy Northwest Arkansas
Having been a fixture in Northwest Arkansas since 1951, Mercy Northwest Arkansas has transitioned from a small-town hospital into a regional hospital with 23 clinics located throughout Northwest Arkansas. As the sixth largest Catholic health care system in the United States, it is Mercy’s mission to bring the life the healing ministry of Jesus Christ through compassionate care and exceptional service to patients and their families. As a nonprofit hospital in 2013, Mercy provided more than $23 million in charity care to the region.
The respected reputations of Mercy obstetricians and gynecologists as well as pediatricians and the freedom mothers have to plan the birthing style of their choice are some of the many reasons Northwest Arkansas mothers choose Mercy. A level II Neonatal Intensive Care Unit with two neonatologists, Mercy also serves as the home of the area’s Ronald McDonald family room and offers Northwest Arkansas patients the resource of Dr. Crystal DeWeese, a child psychiatrist.
The comprehensive cardiovascular program Mercy NWA has built is a prime example of the depths this health system takes to ensure excellence in patient care. The cardiac program consists of an 11-bed procedure unit dedicated solely to heart patients, four cardiac catheterization labs, Arkansas’ first robotic C-arm aiding cardiologists in receiving better heart images faster and the ability to perform minimally invasive procedures, a cardiac imaging suite, nuclear medicine cameras, five echocardiogram machines, two nuclear stress rooms and one echo stress room and more.
Mercy NWA has received national recognition for its specialty care on-boarding 42 specialty providers within the last five years. They earned the Joint Commission Gold Seal of approval in both hip and knee joint replacement, while also earning the designation of Chest Pain Center with PCI (percutaneous coronary intervention) from the Society of Chest Pain Centers and earned cardiovascular rehabilitation certification by the American Association of Cardiovascular and Pulmonary Rehabilitation.
To find a Mercy Clinic physician, visit mercy.net/nwa, or call (888) 338-3885.
Northwest Medical Center
Serving the Bentonville, Springdale and Johnson communities, Northwest Health System employs 414 healthcare professionals at three different locations.
In Bentonville, a 128-bed acute care facility exists offering comprehensive cardiac care, including open heart surgery and cardiac catheterization. A Women’s Center is available featuring suites for mothers that offer comforts of home, and the Northwest Rehabilitation program concentrates on joint, muscle and bone injuries.
The Springdale campus has been around for more than 50 years and houses 222 beds. It was the first hospital in the state to provide minimally invasive robotic-assisted surgery at the Northwest Robotic Surgery Institute.
It is also the site of an accredited Chest Pain Center and was the site of the first open heart surgery in the state.
Willow Creek Women’s Hospital maintains 64 beds and is devoted strictly to women’s health needs. For first-time mothers, Willow Creek offers obstetrics to a Level III Neonatal Intensive Care Unit and maternal-fetal medicine for high-risk pregnancies.
The Breast Imaging Center at Willow Creek houses the first 3D mammography technology in Northwest Arkansas, allowing for detection of breast tumors and abnormalities at the earliest possible stages. Willow Creek also renders menopause management, gynecologic oncology and cosmetic or reconstructive surgery.
Siloam Springs Regional Hospital is also affiliated with the Northwest Health System. A newly built, 42-bed facility employs 30 healthcare professionals that offer both inpatient and outpatient care, as well as emergency medicine and medical, surgical and intensive care services.
Washington Regional Medical Center
Washington Regional’s mission is to improve the health of people in Northwest Arkansas through compassionate, high-quality care, prevention and wellness education.
A non-profit organization, Washington Regional allotted $16.8 million in 2013 to charity care, uncompensated care and community health services such as the Northwest Arkansas Free Health Center, Prenatal Clinic at Washington County Department of Health, HIV Clinic at Washington County Department of Health, research and tuition assistance for area health care professionals.
Washington Regional was also one of 15 hospitals across the nation and the only one in Arkansas that was recognized last year by the Emergency Nurses Association for outstanding contributions toward promoting the process of certification in emergency nursing.
The Society of Cardiovascular Patient Care bestowed full accreditation on Washington Regional as a Chest Pain Center in 2013, ensuring that patients who arrive at the hospital with chest pain or other heart attack symptoms receive the rapid treatment necessary during the critical window of time when the integrity of the heart muscle can be preserved.
Professionals at Washington Regional earned national certifications last year in diabetes education, trauma registry, medical staff credentialing, lactation consultation, cardiology progressive care, cardiovascular care coordination, surgery nursing, foot care nursing, geriatric nursing and emergency nursing.
Physicians’ Specialty Hospital
Physicians’ Specialty Hospital was named a Women’s Choice Award recipient as an America’s Best Hospital for Orthopedics, acknowledging Physicians’ dedication to providing exceptional patient care and treatment. The award is based on robust criteria that include patient satisfaction measurements as well as consideration of areas of clinical excellence.
“As one of America’s Best Hospitals for Orthopedics, Physicians’ Specialty Hospital is demonstrating their commitment to fulfill the needs and preferences of women by meeting the highest standards of excellence and performance,” said Delia Passi, CEO and founder of the Women’s Choice Award program, and former group publisher of Working Woman and Working Mother magazines.
The Women’s Choice Award program provides women with a trusted third party endorsement based on hospital experiences by patients in their community and back that with clinical data. By carrying the Women’s Choice Award seal, Physicians’ Specialty Hospital has joined an elite network of hospitals committed to a global mission to empower women to make smart healthcare choices.
“We are thrilled to stand among the nation’s best in orthopedics,” said Russ Greene, CEO of Physicians’ Specialty Hospital. “The physicians and staff at Physicians’ Specialty Hospital are dedicated to continuing to deliver the very best care to every one of our patients, each and every day. We are devoted to continuing our efforts to earn the trust of healthcare consumers by maintaining our manner of excellence.”
Ozarks Community Hospital
Ozarks Community Hospital and clinics’ mission is dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect and dignity, with a commitment to care for the underserved and to improve access to care.
A community driven health system made up of two hospitals and many clinics located throughout the Ozarks, Ozarks Community Hospital is the lowest cost healthcare system in the nation based on hospital and physician utilization by Medicare beneficiaries.
More than 80 percent of patients visiting Ozarks Community Hospital have governmental insurance or are self pay. The hospital provides discounts of 40 percent or more to uninsured patients, and has never sued a patient to collect a bill. They have never reported a patient to a credit bureau for nonpayment, do not receive public or private support and pay all local, state and federal taxes.
Ozarks Community Hospital of Gravette is located at 1101 Jackson Street, and can be reached by phone at (479) 787-5291. ■